COVID-19 accelerated the healthcare industry’s adaptation of telehealth. With the recent telehealth boom, it is worth understanding the impact of telehealth on healthcare cost and utilization rates. 

Sezgin Ayabakan and his colleagues studied telehealth’s effectiveness in treatment and impact on healthcare utilization. They found that although telehealth is not a one-size fits all approach, it does have the potential to lower in future outpatient visits and healthcare costs. Their findings are valuable in making a case to support the shift toward outpatient and home-based care services.